Written interaction
📌 1. Email Structure Overview
- Subject Line → Be clear and concise (e.g., Meeting Reschedule Request, Feedback on Proposal)
- Greeting → Adjust tone (formal/informal)
- Opening Line → Set the purpose of the email
- Body → Clearly structured with paragraphs
- Closing Line → Summarize / polite end
- Sign-off → Appropriate to tone
🎩 2. Formal Email Language
Use for business, academic, or official settings.
💬 Openings:
- Dear Sir/Madam,
- Dear Mr./Ms. [Last Name],
- To whom it may concern,
✍️ Introduction:
- I hope this email finds you well.
- I am writing in regard to…
- I would like to bring to your attention…
- Following up on our previous conversation…
- I am writing to complain about
- I am writing in regarding …
- I am writing to draw your attention to…
- I am writing to you in connection with…
- I am sorry to say that…
- I was deeply dissatisfied with/by…
- I am writing to express my strong dissatisfaction with…
📚 Useful Phrases:
- Could you please confirm…?
- I would be grateful if you could…
- Please find attached…
- Should you need any further information, please let me know.
- I look forward to your response.
🙏 Polite Requests & Replies:
- Would it be possible to… ?
- I was wondering if you could…
- Thank you for your attention to this matter.
- Thank you for your prompt response.
- I hope you will resolve this matter quickly.
- I feel you have a responsability to…
- Unless you… , I am afraid that I will have to take this matter further.
- The least you can do is…
- I believe I must be offered…
- I am entitled to a full/partial refund
- I insist you should…
🧾 Closings:
- Yours sincerely, (if name is known)
- Yours faithfully, (if name is not known)
- Best regards,
- Kind regards,
😊 3. Informal Email Language
Use with friends, colleagues you know well, or casual settings.
💬 Openings:
- Hi [Name],
- Hey there,
- Hope you’re doing great!
✍️ Introduction:
- Just wanted to check in on…
- Thought I’d drop you a quick line about…
- Thanks for getting back to me!
💬 Casual Phrases:
- Let me know what you think.
- Feel free to ask if anything’s unclear.
- Sounds good to me!
- Looking forward to catching up soon.
🔁 Responses:
- No worries at all!
- Got it, thanks!
- Appreciate the heads-up.
🧾 Closings:
- All the best,
- Take care,
- Cheers,
- Talk soon,